Terms and Conditions

Last updated: June 18, 2025

Welcome to Momentique. Please read these terms and conditions carefully before using our website or placing any orders. By accessing or using our site, you agree to be bound by the following terms.

1. Acceptable Use

You may use this site for lawful and personal purposes only.
You may not use the site for any illegal activities or attempt to compromise its functionality or security.
No content (text, images, designs) may be copied or reused without prior written permission.

2. Products and Orders

We strive to display our perfumes as accurately as possible. However, color or scent variations may occur due to screen settings or personal perception.
All orders are subject to product availability. We reserve the right to cancel or modify any order due to stock issues or errors in product information.
Order confirmation emails are sent after submission but do not guarantee acceptance until processed and shipped.

3. Pricing and Payment

All prices are listed in AED (United Arab Emirates Dirham) and may include VAT where applicable.
We accept major payment methods, including credit/debit cards and digital wallets like PayPal or Apple Pay (if available).
We reserve the right to change prices at any time without prior notice.

4. Shipping and Delivery

We currently ship within the UAE. International shipping may be available in the future.
Delivery times depend on the shipping method and destination. We are not responsible for delays caused by shipping carriers.
Customers are responsible for providing accurate and complete delivery information.

5. Returns and Exchanges

Due to the nature of perfumes, we do not accept returns or exchanges unless the product arrives damaged.
Customers must contact us within 48 hours of receiving the order and include clear photos of the issue.
We reserve the right to assess the claim before offering a refund or replacement.

6. Intellectual Property

All content, designs, logos, and materials on this website are the property of Momentique and are protected by intellectual property laws. Unauthorized commercial use is strictly prohibited.

7. Changes to Terms

We may update these Terms and Conditions at any time. It is your responsibility to review them regularly. Continued use of the website after updates constitutes your agreement to the new terms.

8. Governing Law

These terms are governed by the laws of the United Arab Emirates. Any disputes shall be handled by the competent courts within the UAE.

9. Contact Us

If you have any questions regarding these terms, please contact us at:

Email: info@momentique.org
Address: Dubai, United Arab Emirates